"A & E department on a saturday afternoon"

Anything else?

My sister took my 76 year old mother to this department in march this year she was in agony with what she was told to be an infected cyst in her groin she was sent home with painkillers and antibiotics and a letter which she had to take to Preston Hospital on monday to the Hot Clinic. Myself and my son took my mother to the clinic on monday where after x rays and examinations she was told that she was going to be put on the emergency list for surgery because the so called infected cyst was in fact a strangulated hernia and blocked bowel. Thanks to Preston hospital she is now recovering.