"from the moment i arrived at the ..."

About: Frenchay Hospital

(as the patient),

What I liked

from the moment i arrived at the burns unit, i was treated like royalty. both doctors and nurses were attentive and made my overnight stay less traumatic. i slept in a ward with only 2 beds, it was clean and had a separate bathroom.

What could be improved

the food could have been a little better

Story from NHS Choices

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