"Nearly given incorrect drug"

About: University Hospital Of North Durham

Anything else?

I'm on a 2 monthly cycle hospital visit to receive a drug.

Over this and last year, it has always been the same drug.

On yesterdays visit, the drug that was going to be given was correctly documented and correctly prescribed, but a different and incorrect drug was prepared!

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Haematology Department at University Hospital North Durham.

I am very sorry to hear that you were unhappy with your experience on this occasion.

We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patientexperience@cddft.nhs.uk

Alternatively, you can write to us at the following address: -

Patient Experience Team

Darlington Memorial Hospital

Hollyhurst Road

Darlington

County Durham

DL3 6HX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774