"loop hole in hospital pregancy policy"

About: Furness General Hospital

Anything else?

I called the hospital being 17 and ½ weeks pregnant and to try and speak with a mid wife, the maternity and antenatal dept were not able to deal with me because I am not 20 weeks pregnant or so I was advised... I was eventually seen on ward 1, personally I felt the response and manner of the staff member was obstructive and unhelpful I feel this reflects poor policy practice in place. Example I was advised it is a hospital policy to refer under 20 weeks’ pregnant women to gyneacology dept for what in essence is a maternity related issue. When I did see the doctor she was helpful, and did put my mind at rest, and was able to address the problem for me. The doctor was very professional and empathetic. In conclusion I still do not have a contact number or name for a mid wife, and I am concerned that if I find myself in a similar situation again during my pregnancy I will have to repeat the process again which I would not want to do.

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Responses

Response from Furness General Hospital

We're sorry that your experience was not a positive one, and we would like to investigate further. To do this we would need some further details, and we'd be grateful if you would contact our customer care team on 01539 795 497 to allow us to look into the matter further. The department have advised that they do, however, now see all women 18+ weeks pregnant on labour suite or our day assessment or clinic areas dependent on the problem the women is presenting with. Many thanks for taking the time and trouble to comment on our services. Please be assured we have sent these comments to the management of the service concerned so they are aware of the issues you faced and can investigate

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