"uncaring doctor"

About: University College Hospital

Anything else?

visited A&E in february 2013 after I had a fall. Reception staff and nurses I saw were polite and efficient, but the doctor who examined me was brusque and uncaring. A&E wasn't busy and there were a lot of doctors hanging around chatting to each other, but the doctor who I saw was rude and couldn't be bothered to show me any respect or kindness. I don't know any other job where the workers would be allowed to get away with the how badly some doctors treat their customers. I wouldn't recommend this hospital.

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Response from University College Hospital

I'm sorry to hear that you had a bad experience when visiting A&E at UCLH. I will discuss this with the doctors and feedback your concerns.

If you would like to discuss your concerns further please do not hesitate to contact our Patient Advice and Liaison Service (PALS) on 020 3447 3042 or PALS@uclh.nhs.uk.

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