"DART and Tom"

About: Devon Access and Referral Team (DART)

(as the patient),

I spoke to a man called Tom to book my appointment and I would like to pass on my thanks. He was very friendly and he explained exactly what to expect when I arrived at Franklyn Hospital. I struggle with telephone calls and so Tom spoke clearly and I felt he really had time for me

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Response from Gemma Smith, Project Support Manager - Devon Referral Support Services, Devon Access & Referral Team (DART)

Dear ‘chrissyik’,

Thank you for taking the time to share your comments of using the DART service, I am pleased to read you were so happy with the service you received. I am glad your felt Tom was so helpful and explain everything you needed to know for your appointment. Your comments have been shared with the team.

I hope the rest of your care is as positive.

Best wishes

Gemma Tremlett

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