"Excellent care "

About: Russells Hall Hospital / General surgery

(as the patient),

I was on Day surgery unit yesterday under the care of Mr Fitzgibbon and his staff. They were all so lovely and nothing was too much trouble. Mr Fitzgibbon is so attentive and kind.

The hospital was very clean and tidy and the care was efficient and thorough.

Nothing but high praise for the team and hospital management

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Responses

Response from The Dudley Group NHS Foundation Trust

Thank you Joanne for taking the trouble to post your positive feedback about the care you received on our Day Case unit.

We are very happy to pass your warm comments onto Mr Fitzgibbon and the team who looked after you.

The senior management team in surgery will also be very pleased to receive your feedback.

Response from Laura Broster, Head of Communications, NHS Dudley CCG

Thank you for taking the time to feedback on your experience at Russell Hall Hospital.

I’m sure that Mr Fitzgibbon and his staff will be delighted to hear about your positive experience and I will ensure that our Clinical Commissioners are aware of this too.

Best wishes,

Laura

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