"A&E Cardiac Issue Feb 2013"

About: The Great Western Hospital

Anything else?

I am staying with my Mother and am not from the area, I had to go to A&E twice, once to Cheltenham (very different review to this one) and Swindon. Apart from a long drive from Cirencester, the hospital itself was excellent. I can only comment on this one ocassion but, they swiftly took me through to a cubicle. I was treated politely and informed of what was going on. I saw an excellent locum doctor who was really supportive, helpful and kind. The nurse who took my bloods was amazing, I didn't get her name. I have difficult veins and she took my advice, without being annoyed by it and got samples straight away. All around I could here people having lots explained to them and at no point were staff irritated or rude. The hospital was way cleaner than my local South London Hospital and the staff way more caring. I wasn't admitted so cannot comment on food or accommodation at all. Please keep up the good work.

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Responses

Response from The Great Western Hospital

Thank you for your feedback, we really appreciate it.

We'll make sure that your comments on the quality of the care you experienced are passed on to our team in the Emergency Department. I'm sure they will be delighted with such a positive review and five star rating.

Thanks again.

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