About: Orpington Hospital

Anything else?

I'm disappointed with this hospital because:

In less then week due your appointment they suddenly change time of your appointment, in which I can't make because I'm working and I already changed my shift to fit my earlier appointment.

When I tried to phone hospital and inform them about issue the phone was ringing for ages and when finally receptionist answered was rude and not interested to help me, anyway she transferred me to other line in which one no one even bother to answer.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Orpington Hospital

I am very sorry that you experienced such a poor level of service from the hospital. Please contact our PALs department who will be able to try to change your appointment and ensure that the relevant department is aware that you will not be able to make the new appointment time. You can contact them on Tel: 01689 863252

Email: slh-tr.br-pals@nhs.net

  • {{helpful}} of {{total()}} people think this response is helpful