"Quick and friendly at Caterham Dene rapid assessment clinic"

About: Caterham Dene Hospital / Rapid assessment clinic

(as the patient),

What a brilliant clinic & service. Referred there by my GP yesterday morning & had an appointment at 1400 hrs same day.

Terrific nurses & doctor, so friendly & did everything to put me at ease.

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Response from Beverley Sharp, Clinical Governance Manager, First Community Health & Care CIC

Dear Mr Reverend

Thank you for taking the time to let us know about your visit, yesterday, to the Rapid Assessment Clinic at Caterham Dene. It is our aim to provide first class care to our patients in a timely way and it is wonderful to hear that your experience was so positive and reassuring.

I will pass your comments on to the staff.

Thank you once again

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Update posted by mr reverend (the patient)


Credit where credit's due. The NHS gets plenty of bad press (I've had bad experiences in the past) & it's good to be able to offer praise when it's appropriate. This is meant in the nicest possible way, but I hope I don't have to use your services again!