"concerned about my mum contacting the doctor "

About: Brighton and Hove City PCT

(as a relative),

I live in london and my 91 year old mum lives in Hove Sx. I was concerned about her and needed to speak to a doctor. It took me ages ringing round mid afternoon. The first time, after hanging on for 20mins I was cut off with a message - if it is an emergency call 999. I tried again and got through eventually - service excellent. However they promised to ring me back and did not do so.

My mum has the same problems trying to get through to them. I am really concerned about an urgent situation. Her GP practice is Sackville Medical Centrv.

My own doctor is brilliant,

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