"Ringing out"

About: Liverpool Womens Hospital

Anything else?

I have now been on the phone for a solid hour trying to reach the maternity assessment room. I have had a bleed at 34 weeks and am concerned and obviously need to talk to someone. However i cannot get through. I went in with contraction 2 weeks ago and was sat in the waiting room for 5 hours in agony before anyone took me through to examine me, which took a further 4 hours. This is awful.

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Responses

Response from Liverpool Womens Hospital

I am really sorry that this has been your experience at such an anxious time. Would you please get in touch with me and I will arrange for you to see someone.

You can email me or phone me on 0151 702 4160.

My email address is anne.bridson@lwh.nhs.uk

With regards

Anne

Anne Bridson

Matron for Patient Experience

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Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

I am really sorry this has been your experience. I have brought this to the attention of the Head of Midwifery and to the Manager of the area. I would really appreciate it if you could make contact with me so we can discuss further.

My phone number is 0151 702 4160. My email address is anne.bridson@lwh.nhs.uk

With regards

Anne

Anne Bridson

Matron for Patient Experience

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