"Sent home for 2nd time, unable to have urology operation as No Beds"
About: Royal Gwent Hospital / Urology Royal Gwent Hospital Urology NP20 2UB
Posted by Castle (as ),
What a complete waste of Patients, Doctors, Nursing Staff, Surgeon, Anaesthetist, time and money when there are no Beds available. Over 5 patients sent home, that I know of today, without having the Surgical Operation, all with Gowns, Surgical socks, Blood tests etc wasted. , all seen by the list of people above. In my opinion, whoever is managing this setup is failing in the job they are employed at. The management should know the day before what beds are available and available next day within a few percent. This happening was just on one ward.
I believe it is highly likely that it is valid throughout the Royal Gwent Newport. The patients I met today had all experienced this fiasco before at the Royal Gwent or knew a family member who also had. If a business was run like the set up seems to be in the Gwent, it would not last more than a few months.
To be told to go home, wait for a new appointment, when you are ill and in need of surgery, is what I would expect in a third world hospital set up. Then to be offered a ticket to get a meal in the canteen, as if that puts the cancellation right?! What Planet are we on? We are awaiting surgery, some victims of cancer etc.
I hope someone in the Royal Gwent Newport will take time to answer my complaint. Please do not bring Government cut backs as the cause, as this is to do with basic organisation of people and resources to make an efficient, cost effective set up.