"I was listened to and made to feel better "

(as the patient),

My recent visit was really really good, I was listened to and made to feel better.

I was treated normally and not looks down upon because of my problems.

I have been told where and what sort of information I needed in case I was really down.

Overall I was very happy and will be in the future as I still use the same doctor as I did when I was a child.

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Responses

Response from The Greenlaw Practice

Thank you very much for your posting. I am very grateful to you for taking the time to feed back your experience at The Greenlaw Practice.

We endeavour to make the "Patient Experience" a good one and I am especially pleased that you found the recent visit a positive one and that you felt better as a result.

I will pass on your comments to the Doctors and Staff, Thank You again.

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