"Impressed by care on Ward 4"

About: Musgrove Park Hospital / General surgery

(as the patient),

I was taken to Musgrove Hospital as an emergency admission after suffering peritonitis secondary to perforated diverticular disease.

After many tests and every scan you can think of I was given a 30% chance of survival and was rushed to have operation, after which I spent time on ITU unit. I remember very little about this time but still here so they must have done great job.

I was then moved to ward 4. During my stay I suffered from confusion due to infection and opiates and I must have been very hard work to look after but all staff were very professional and caring at all times.

Although the ward was old (built in second world war) it was always clean and tidy, the longer I stayed on ward 4 my admiration of all staff from the cleaners up to the consultants got higher and higher.

I had to return to ward 4 5 months later with a small bowel obstruction and had a smaller operation and spent about 2 weeks on the ward in which time I got to know staff a lot better and looked at them as friends, all staff worked hard non-stop.

I think the night staff could do with more help as they seemed to be rushed off their feet and some time it looks a real struggle for them.

Wonderful staff can’t praise them enough.

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Responses

Response from Musgrove Park Hospital

Thank you so much for taking the time to write this, to give praise to the staff who cared for you during your visit at Musgrove Park Hospital, particularly on Ward 4. It is always a pleasure to receive feedback such as yours and we thank you for your kind comments which we will send to the staff involved with your care. Positive feedback is much appreciated by our staff who work very hard to ensure all patients have a good experience when they are in our hospital. Thank you again for your thoughtfulness in writing.

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Update posted by stoner (the patient)

I,ve been back on ward 4 and had a stoma reversal done by mr vickery the consultant at Musgrove,and again all the staff were wonderful,feel as if I,ve finally made a full recovery after a 18 months,hope all the staff and consultants are as pleased as I am with the outcome, a special thanks to the nurses on night shift for all there kindness and support, also the stoma team who where always there if I needed them even after I had my reversal done, good luck to the ward 4 team with there move too the new building,feel a little sad I will not see you all again but I will never forget what you,ve done for me,once again a big THANK YOU and good luck to you all.(hope you get to read this) colin

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