"Speedy help from the Crisis Team"

About: South West Yorkshire Partnership NHS Foundation Trust / Crisis resolution

(as a service user),

Was feeling extremely low and needed professional mental health team to speak to.

Was asked if I'd prefer a short term stay within a psychiatric hospital or if I'd prefer home visits from the crisis intervention team. I'd told them I'd prefer home visits as I would like to be near my family.

Within 48 hours after been assessed, I was visited by the crisis intervention team and re-assessed and was asked if I would like a referral for psychology, which I now have an appointment for and am very satisfied with the effort, friendliness and the timing of all the help and support I received.

I feel so much better knowing there is help and support out there.

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Responses

Response from Customer Services Manager, South West Yorkshire Partnership NHS Foundation Trust

Thank you for your positive feedback. It is always satisfying to read such comments from people who use our services and for our staff to know that their hard work is acknowledged and valued. If you would like these comments to be forwarded on the ward/service, can you please make contact with our customer services team on 0800 587 2108.

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