"5 star experience"

About: New Victoria Hospital / Day surgery

(as the patient),

Being treated at the New Victoria can only be described as a 5 star experience. From the admission deck through to the departure lounge, the professionalism of all the staff, from cleaners to operating surgeons shines through. The New Victoria is a credit to the NHS of Scotland.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

I know all of the staff at the New Victoria will be delighted to read your very thoughtful remarks.

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