"You can't book an initial appointment by phoning..."

About: Moorfields Eye Hospital (City Road)

Anything else?

I just tried to book on the phone as they operate a 'telephone booking service', you have to actually fax in a letter from your doctor, this is not clear until you call in.

Fax number is 0207 566 2351

Please note I haven't visited yet, this is advice on appojntments that I'm making available online as the booking process is not obvious.

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Response from Moorfields Eye Hospital (City Road)

Thanks for providing this feedback. Please could you let me know whether you were trying to book an appointment because your GP had advised that you needed to come to us or whether you were hoping for an appointment without a GP referral? This information will enable me to respond to you more fully. If you would prefer to deal with us more directly, please email info@moorfields.nhs.uk and we'll be able to advise further.