"Extremely long wait times for spinal surgery"

About: Royal Devon & Exeter Hospital (Wonford)

Anything else?

Having waited 46 weeks for spinal surgery I advise patients to check the referral to treatment data before going on the wait list. Exeter has a real problem treating spinal patients but no one is upfront and honest about it. Consider going elsewhere if you think you need treatment fairly quickly. Forget about the 18 week pledge as this is not happening here and no action seems to be taken by either the hospital trust not the PCT. Disgraceful .

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Responses

Response from Patient Engagement & Experience Administrator, Royal Devon and Exeter NHS Foundation Trust

Dear Anonymous

Thank you for sharing your story and I am very sorry to hear of the problems you have experienced. We would like the opportunity to discuss this with you further and ask if you can call the Patient Engagement and Experience Team on 01392 402363 or 403915.

Kind regards

Tracy

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for sharing your story and I am very sorry for the delay in replying back to you. If you still have any concerns, please call the Patient Engagement and Experience Team on 01392 402363 or 403915. Kind regards Tracy