"My father was treated with dignity and compassion"

About: Queen's Hospital (Romford)

What I liked

My father was seen by the oncology consultants and had care in the day centre. The experience was excellent and the help from the doctors and staff was exceptional.

The area was clean bright and the staff whilst very busy, were also helpful and cheerful.

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Responses

Response from Queen's Hospital

Dear Anonymous,

Thank you for taking time to share your comments about your father’s care by the Oncology Department at Queen’s Hospital.

I do appreciate the kind comments you have made. People are often quick to advise us when their care has not gone well and I am delighted to be able to pass onto our staff your kind comments of your father’s experience.

I have copied your comments to the managers of the services in order for them to ensure that your appreciation reaches the staff who made such a difference to you.

Yours sincerely,

Gary Etheridge

Deputy Director of Nursing

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