"hip replacements"

About: Calderdale Royal Hospital / Accident and emergency

(as the patient),

After being told to walk on a damaged hip for months and refused by my own doctor treatment for this, I attended the a and e department and was given an xray. My hip was so badly damaged the consultant had to go away and ask advice. In my opinion, the bone/hip was so badly damaged owing to neglect.

The consultant promised he would help to put matters right but excuse after excuse I'm still waiting. I've just been told my op at the end of this month has been cancelled owing to high blood pressure. I'm in so much pain and discomfort and need 24 care owing to this situation when an op would give me my life back.

Cross is not the word. 6 cancellations is not on. They now want me to go back to my new doctor to get a 24hr monitor. Have they seen the weather? I can't walk.

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Response from Calderdale and Huddersfield NHS Foundation Trust

We are sorry to hear that you have had a disappointing experience and would welcome the opportunity to address your concerns. If you would like us to do this, please contact our Patient Advice and Complaints Service on 0800 013 0018.

Response from Calderdale Royal Hospital

We are sorry you have had such a poor experience of our service. We are very keen to investigate the issues you raise and would welcome you contacting the Patient Advice and Complaints Team 0800 013 0018 who will be happy to take this forward for you.

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