"My experience at Stafford Hospital"

About: Stafford Hospital / General surgery

(as the patient),

I was admitted to this hospital in December 2011 for an emergency operation for major bowel surgery and again in April 2012 for a reversal operation. I had expert surgery and wonderful care and attention from the surgeons, and all of the nurses. I am 73, so Stafford do give good care to older patients. I play golf with the seniors at our course and can honestly say, hand on heart, I have never heard from anyone who has experienced the kind of poor treatment that has been depicted at this hospital.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "cjs1939"

Thank you so much for taking the time to provide this positive feedback. I am delighted that your surgery has been successful and that our staff have helped to make, what must have been a very worrying time for you, more bearable. I have shared your comments with the team who I know will be very appreciative. Positive feedback like yours always goes a long way to support our staff and keep morale high.

Kind Regards

Angela Grocott

Head of Patient Experience