"the worst 12 days of my life"

About: East Surrey Hospital

What could be improved

staff levels,staff attitude, cleaning, timing of medicines & overall patient care.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Eloise Clarke, Communications Manager, Surrey and Sussex Healthcare NHS Trust

Dear 'anonymous'

I am sorry to hear about your experience at the hospital. If you would like to discuss your experience to see if we can resolve any issues or concerns you might have, please contact our Patient Advice and Liaison service by telephone on 01737 231958 or emailing PALS pals@sash.nhs.uk

or writing to: PALS at East Surrey Hospital, Canada Avenue, Redhill, Surrey, RH1 5RH.

Many thanks

Eloise Clarke.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story