"Helpful, clean, would recommend"

About: St James's University Hospital

What I liked

The majority of the staff were lovely and put me at ease.

What could be improved

I was lucky enough to be in a private room however the staff did not always come to see me when I had rung my help button, in the end I had to go and find them (sometimes sat talking on the desk)

Story from NHS Choices

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Response from Leeds Teaching Hospitals NHS Trust

Dear JCR1982

Thank you for your feedback. We appreciate the time you have taken to pass on comments about the different aspects of your experience. Your comments are valued. If you would like to discuss the issues in person, and confidentially, you can contact the Patient Advice and Liaison Service on 0113 2067168 or email patient.relations@leedsth.nhs.uk

With kind regards