"excellent care by an excellent team of staff."

About: Northern General Hospital

What I liked

i attended a+e with my elderly relative after she had a cva. she was treated with respect by all members of staff for the entire time she was there. we were kept informed about what was happening throughout the time we were there which made things a lot easier for my nan. we were transfered to the hallamshire by a really nice ambulance crew where my nan's care continued at a similar standard.

What could be improved

we had no problems at all.

Anything else?

we would like to thank all the staff who cared for my nan, especially the Consultant, a support worker and the staff nurse. they are an excellent example of how the health service should be.

Story from NHS Choices

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Response from Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for your kind words regarding the treatment of your nan in A&E, during her ambulance transfer and her care at the Royal Hallamshire Hospital. Positive feedback is always very welcome and encouraging for staff who always strive to provide a high standard of care for patients. We will ensure that your comments are passed on to the relevant members of staff and their managers.

Thank you again for taking the time to contact us and we hope that your nan continues to make a good recovery