"Admin Rubbish, Ward Staff good, Consultants slow..."
About: Frenchay Hospital Frenchay Hospital Bristol BS16 1JE
Posted by Rooi
What I liked
Free disabled parking
What could be improved
Admin long delays in producing reports for other health professionals 3 weeks and still waiting, when we chased we were told the NHS does no use first class post, well sorry to say yes they do have the envelope should anyone wish to see it, happy to scan and mail.
We were also told that the immediate response we were promised is at least 4 weeks as this is the NHS average, of course the slower the time taken the longer the average time will be.
For information consistent response times for the following.
Cardiology Yeovil 3 days
Ophthalmology Taunton 72 hours
Mental Health Team Chard 5 days
Neurosurgery Frenchay Who knows I'll let you know as soon as we do!
All this after a wait of 19 months of suffering and no result.