"More pleasant and bearable than I had ever..."

About: West Middlesex University Hospital

What I liked

I had to undergo a relatively simple, yet very unpleasant operation and found the level of service and care I recieved to be without fault. The staff, although overworked and under resourced were exceptionally friendly, caring and professional and the entire experience was made as comfortable and easy as possible. My daughter was recently born in the maternity unit at West Mid and the team were without fault for that, as well.

I have no complaints whatsoever. What could have been a truly awful experience by nature was made far more bearable by a decent, hard working and caring staff and I am extremely grateful for it

What could be improved

Nothing that I can think of.

Story from NHS Choices

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Responses

Response from West Middlesex University Hospital

MrDavies76: thank you for taking the time to post a comment about your experiences in our hospital. We value all feedback we receive and your comments have been forwarded to our patient and public involvement lead, the managers of the areas you have mentioned as well as our Executive Directors. We also show NHS Choices feedback on our hospital website and print extracts in our hospital magazine.