"Delay with operation at Raigmore Hospital"

Referred to Raigmore Hospital from elsewhere for personal reasons, which had been explained in my referral letter by GP. Seen at outpatients by a locum doctor and referred for surgery, told I would be done within two months but could not give me name of my surgeon that day.

After a month I contacted Raigmore and yesterday a voicemail from a secretary to inform me that I had been referred BACK to the place where my GP specified I did not want my surgery. I have good reasons for this, and I only left Highland area 6 months ago and my husband ( our family home) is in the Raigmore catchment area. Today I'm upset and crying after enduring a painful condition since August, trying to work full-time hours myself in the NHS. Secretary's number just ringing out. As an NHS worker myself, I try and support the NHS and I feel defensive when it is criticised. Today I'm on the other side and I can see why people get upset and angry.