What I liked
The staff are friendly and genuine.
What could be improved
I went in for a scan at 9am and had a 2 hour wait. The actual scan was no longer than 10minutes and I ended up getting to work at halfday. I don't understand why an appointment system cannot be administered so people don't have to take a whole morning off work, especially for fertility services, which involves multiple visits to hospital. I just can't afford to take so much time off work to attend the appointments; so at a time when I should be keeping stress levels at a minimum, I find myself worrying about juggling time commitments at work and attending the hospital visits.
Anything else?
I consequently picked up a stomach bug the following day. I have yet to investigate whether this was picked up at the hospital or at work as some colleagues have also been infected. I just hope I wasn't the carrier that infected them after picking it up at hospital! I will call the hospital tomorrow to enquire if they have had other recent cases.
"After what was meant to be a routine scan, I was..."
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Posted via nhs.uk
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