"Very clean. Escellent patient treatment."

About: Sunderland Royal Hospital

What could be improved

Paperwork for pre-op. questions multiplicated! I had to answer to the same questions 4 times to different people.

Story from NHS Choices

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Response from Sunderland Royal Hospital

Thank you for your comments. City Hospitals welcomes feedback on how we can improve our paperwork and pre-operative procedures. To ensure that patients are treated appropriately and safely, we do sometimes confirm details on more than one occasion. As part of ongoing review of our materials, we will ensure that your opinions are made known to the relevant team.

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