"Being unable to find out test results"

About: East Surrey Hospital / Cardiology

(as the patient),

I was referred to the AMU for blood tests, ECG and CT scan at the TIA clinic. All tests were shown to be negative for signs of TIA.

I was referred for MRI and EEG tests and although I have called and spoken to someone in the consultant's office several times I have been unable to find out results. On two of these occasions I have been told that I will receive a call back and on both occasions I have not received the call. The MRI was nearly 6 weeks ago now and the EEG was 2 weeks ago.

I just want to hear that they are being looked at.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Mather1111

If you e-mail me your details to ian.mackenzie@sash.nhs.uk I will ensure that someone gets back to you ASAP.

Regards

Ian

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Mather1111

Further to our e-mail conversation I'm pleased that you now spoken to your consultant and that matters are resolved

Kind regards

Ian

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