"Being a carer for my husband, on dialysis"

Hi Malka,

It would be worth getting in touch with PALS, our Patient Advice and Liaison Service, who may be able to advise or assist you in the various support options. PALS is located on the ground floor, in the hospital's main reception. Telephone: 020 7472 6446 / 6447.

Thanks very much for taking the time to leave a comment, we are sorry that you have been fined after parking at the hospital. We would be happy to cancel this Penalty Charge Notice if you email us at rfh.communications@nhs.net We replaced our pay and display parking system for a pay on foot scheme on 14 October 2013. Pay on foot is more appropriate for a hospital environment as it ensures that patients can pay for the parking that they use and will not have to anticipate how much time they will require. In addition, the new equipment has enabled payment to be made by other methods. Whereas previously it was a cash only system, payments can now be received by card, cash, text or even by downloading an app. The changes to blue badge holder scheme ensure that the holder of the badge receives four hours of free parking close to the entrances of the trust and all we require is for the badge holder to register their attendance with the security or main Pond Street reception and their stay will be validated. They do not need to return to their vehicle and can just continue to their hospital appointment. This has created improvements for our car parking users, as it has created a calmer and controlled environment, increased turnover in controlled bays and removed abuse of the blue badge bays whereby previously vehicles had parked up for a day or even days at a time. In addition, blue badge holders are entitled to four hours free parking at the Royal Free, more than the three hours offered in local streets.