"Comforting"

About: Hereford County Hospital

What I liked

I have many appointments at Hereford County and I highly recommend the hospital. Both medical staff and treatment area's are above average standard. The staff have always been helpful polite and informative.

What could be improved

The only complaint I might come up with is the expensive out patients cafe and shop.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wye Valley NHS Trust

On behalf of the Wye Valley Trust we appreciate you spending the time to share both the positive aspects and give us a critique of the service you received. We value your feedback in order that we can improve the services we provide.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust we thank you for your comments with reference to the Hospital. We will pass your comments on to the Communications Team so that they can share with the staff in Trust Talk. In response to your comment regarding the Cafe, this is run by Sodexo for the Trust and I will forward your comments on to them. Patient Experience Team

  • {{helpful}} of {{total()}} people think this response is helpful