"Giving blood"

About: NHS Blood and Transplant

(as the patient),

A new appointment system to give blood. I have been told that my appointment will be 50 minutes late. What was wrong with first come first serve? A lady has been turned away because there are no appointments. The old system seemed much better and less staff too!

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Response from Lorraine Wright, Head of Nursing and Care Quality, NHS Blood and Transplant

Firstly let me apologise for the delay in responding to your comments, we are new to Patient Opinion as of today and we will endeavor to respond in a timely manner to all comments posted on here in the future.

Thank you for your comments, I see that they were made some time ago, it would be useful to know if your experience of the appointment system has improved since your post. Please feel free to get in touch as we value donors opinions.

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