"lack of communication between staff and surgeons on Gynaecology ward"
About: Good Hope Hospital / Gynaecology Good Hope Hospital Gynaecology Sutton Coldfield B75 7RR
Posted by Maestro637 (as ),
I went for the draining of a Barthoins Cystitis. I was told on the Monday that I needed to stay in and they would operate that day if they could get me in. I got given a bed, and then I was told to go home. The following day I was told to come back at 8am ready for my op again. It got to 8pm on the night and I was told it was cancelled. So after starving myself all day I had a drink and some toast, then 20 minutes later I was told theatre was ready for me. By then it was too late, I'd eaten. I then went down to theatre the following day.
After my op I was told I was packed inside and a nurse would have to get it out. When the nurse and doctor looked at me below they said there was no packing and not to worry but at that point I did because I do remember the surgeon saying I was packed. I was worried that the lump was still there.
I was told to stay in the night again and see how I was in the morning. During the evening, a nurse came and said I've got to change your packing. I told her the doctors and nurse had examined me and told me I have no packing. She frowned and said that I had. She did find the packing and took it out. If the doctor or nurse had checked properly, I wouldn't have had to stay in another night.
Overall experience of the hospital is that I feel there was a lack of communication between staff and surgeons. I cannot fault the friendliness of all the ward 2 staff on gynaecology. They were fab but it was a shame that the communication was so bad. It was very stressful.