"Good staff, good services and good hopital"

About: Ealing Hospital

What I liked

I have found ealing Hospital to be very good at providing joined up services. You are treated as a person with views and opinions - not a number or a condition. My partner has been an in patient recently and he recieved excellant care in a ward of hard working staff who went out of thier way to re-assure him. I would have no problem in recommending a friend or family member to attend Ealing hospital

What could be improved

I would like to see greater recognition of non- clinical staff such as receptionist who I have always found helpful and willing to go the extra mile

Anything else?

I think it should be made clearer that the UCC is not run by Ealing Hospital

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Responses

Response from Ealing Hospital

Thank you for taking the time to write with your feedback. We were pleased to learn that you had such a positive experience when you attended the hospital.

Your kind comments will be conveyed to the staff concerned.

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