"Having your say - Mental Health Awareness Week 2012"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a carer/relative),

A discussion forum took place at Millbrook Mental Health Unit. It was open to anyone interested in issues around Mental Health. We asked Carers how they felt about services and what they would like to see improved.

Carers raised issues around the following:

'GP's don't always recognise who the carer is. There needs to be more work with GP's within the Trust to address this.

Why can't there be more activity on the ward? I care for someone who has been on wards and each time they had no meaningful activity offered.

There needs to be more spiritual & pastoral support for people detained under the Mental Health Act. Can the Trust do more to help?

Where do Carers and family go to get support if their loved one is leaving the ward

ward? It's not enough to give someone a leaflet we need a face to face

conversation and a 7 day follow up to check things are ok.

Now that facilitators have been taken away from Carers groups, how will they get the support from the Trust and the information they need.

I heard the Trust is planning more support for Carers in future. What is going to happen?

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jo Horsley, Adult Mental Health Service Manager - Acute services, Nottinghamshire Healthcare NHS Trust

Hello, Thank you so much for your posting, you raise so many relevant points regarding the importance of supporting and advising carers that it's difficult to address everything in this message. We have identified carer leads on all of the wards at Millbrook and we are currently providing carer awareness training across our workforce to increase staffs understanding of the importance of including and supporting carers. Currently we have two wonderful carer peer support workers who have been hugely successful in supporting carers but our resources are limited so it’s difficult to meet everybody’s needs. We have two family intervention therapists working in adult mental health. I am going to forward your posting to them to respond in more detail.

As you point out there is so much more we can do to improve the experience of carers, perhaps we could meet up to share ideas that I could take to our commissioners and senior management team. You can contact me on 01623 784770

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