"St James's University Hospital A&E"

About: St James's University Hospital / General surgery

(as the patient),

Was referred to A&E by my GP with possible appendicitis - short waiting time, seen quickly by triage nurse and sent up to surgical assessment unit. The doctor there was very polite and respectful, and brought a chaperone as a matter of course for the physical examination. All in all the most pleasant experience I think one can expect of a trip to A&E!

Only thing I would note is I did wait for 10 - 15 minutes in triage with a urine sample, which was not ideal as there was nowhere to put it, and I was worried about dropping it!

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Response from Leeds Teaching Hospitals NHS Trust

Dear Sir/Madam,

Thank you for taking the time and trouble to post these positive comments about the service you received at St James’s University Hospital.

We are thrilled to hear this positive feedback and have forwarded your comments to the Matron for Accident and Emergency at St James’s Hospital.