"Upsetting care at Barnsley district hospital ward 19"

About: Barnsley Hospital / General medicine

(as the patient),

I had the most horrendous experience in ward 19.

I was left waiting for intravenous antibiotics for hours on two separate days. Yet the nurse said I had had them! This is a dementia ward, I was there with pneumonia.

The nurses did not think I deserved their time because I am not old or infirm. I also fell and cut my head. The nurse left me on a chair in soaking clothes, basically saying I had done it on purpose and I was an attention seeker.

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Response from Head of Patient Experience, Barnsley Hospital NHS Foundation Trust

Thank you for providing feedback on your experience as a patient at Barnsley Hospital and I am sorry that the care provided did not meet your expectations. We would like to work with you to address these concerns and it would be helpful if you could contact our Patient Advice & Liaison Service on 01226 432430 or email barnsleypals@nhs.net to provide your name and contact details so that we can investigate and respond to your concerns.