"i am very very happy with the treatment and care i..."

About: Warwick Hospital

What I liked

im not very fond of hospitals to say the least and suffer from white coat syndrome apparently , this was all made feel at ease by the staff , especially one member of staff who was asigned to my case she made me feel completely at ease is nothing but 100 % proffesional at her job which she seems to love doing and cares about her patients , an angel sent from heaven in my humble opinion and one that should recieve recognition for the hard work she does and the way she carries out her duties with proffesionalism , she is always happy and makes other people feel the same at times when they feel anything but happy so 100 out of 100 to her. Also my nurse that looked after me all night i wasnt really myself through the night and this lady looked after me so well , she finished her shift before i had a chance to thank her for looking after me , i probably wasnt one of her easiest patients to deal with but despite all my moaning she treated me with the greatest respect so thats another 100 out of 100 and warwick hospital should thank there lucky stars they have staff like them and the doctor and his team they performed a very difficult radical mastoidectomy with modifications on me and done an absolutely excellent job of it , i am very pleased i chose warwick hospital to have my surgery done , thank you all very much .

What could be improved

nothing could have been improved the hospital is run very very well

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Responses

Response from Warwick Hospital

Thank you very much for your kind words. We are really pleased that you thought so highly of our staff and the care that you received.

We are particularly keen to forward this message onto the staff members that you mention in your comment. If you remember their name, or know what ward they work on please could you email me the details using the email address below?

Alternatively, you can nominate them for a NHS Hero award here http://www.nhsheroes.com/

Kind regards

Glen Burley

Chief Executive

Glen.burley@swft.nhs.uk

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