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Very well organised department well done...

Story from nhs.uk

"Very well organised department well done..."

About: The Royal Victoria Infirmary

What I liked

Everything from the start of my son's day case admission (17 August 2012) on ward 8 was first class and all the staff were fantastic. The service was outstanding; the consultants, nurses, domestics, anaesthetics and reception staff were fantastic as well. They were very professional and everything was clearly explained. I can honestly say it was a pleasant experience. Thank you all so much for the care you showed to my son Aaron.

What could be improved

Nothing within Paediatric surgery!!

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Responses

Response from The Royal Victoria Infirmary 11 years ago
The Royal Victoria Infirmary

Submitted on 30/08/2012 at 17:28
Published on nhs.uk on 05/09/2012 at 20:58

Thank you for taking the time to leave your positive feedback relating to your son’s recent stay on ward 8 at the RVI. We are very pleased to hear how well you felt you were cared for. Our staff aspire to the highest standards of care at all times and we are pleased to hear that you felt this was achieved by staff across all areas. Your comments have been passed to the Manager and Matron in Children’s Services who will ensure that they are shared with staff who will be greatly encouraged by your feedback. Thank you once again for taking the time to contact us.

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