"My Mothers' care"

About: Whiston Hospital / Diabetic medicine Whiston Hospital / Older people's healthcare

(as a relative),

I sadly lost my mother in March last year. She was in and out of Whiston Hospital for the last two years of her life. It has taken me this long to write this review as I am still grieving - even now - one lonely year on. I had many concerns about the poor care which my mother received in various wards in Whiston such as making sure she was fed (she was registered blind) on many occasions I found that she hadn't been helped with meals - she was an insulin dependent diabetic, she was comatose on many occasions. I did complain at every opportunity, two complaints were dealt with by senior managers and I and my mother received letters of apology which said things like there have been lessons learned, however, it still happened again the next time she was admitted as an in patient. The last time she was admitted she had suffered a stroke and had a bad case of shingles. She was treated on ward D2 with dignity but I am sure sure hat this was the case because she was dying - care of the dying was good. I only hope other people do not suffer as my family have suffered with memories of poor care from our NHS.

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