"A very happy bunny"

About: New Cross Hospital / Eye infirmary Telford referral and quality service (TRAQS)

(as the patient),

My GP referred me to the lacrimal (watery eye) Clinic. I was contacted quickly with options for appointments (dates and hospitals etc. ).

I was seen by a delightful lady Doctor who checked me out to my complete satisfaction, even though my eye (s) were not healing at the time.

I was given excellent advice for future care and treatment, which left me ....... a very happy bunny.

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Response from Sharon Clennell, NHS Telford and Wrekin CCG – TRAQS Operations Manager, TRAQS, NHS Telford and Wrekin CCG

Firstly please accept my apologies for the dealy in respondfing to you. I really pleased regarding your positive feedback. It makes our role worthwhile when we received such positivity. Im pleased that you were seen quickly and on the way to getting better.

many thanks once again,

kind regards,

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