"Referred to a 5 Star continence nurse at Galloway Community Hospital"

About: Galloway Community Hospital / Urology

(as the patient),

I was referred to the continence nurse Louisa McGregor at Galloway hospital with urine retention. I had to be helped to manage self cath issue. Louisa was a godsend to me, as I was treated with great respect and very much understanding.

She is with easy reach on the phone, only a phone call away as the saying goes.

She responds very quickly to a phone call, if anyone deserves a gold star its Louisa.

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Response from Sally Talbot-Smith, Patient Services Manager, NHS Dumfries and Galloway

Thank you so much for your message, which I will pass on to Louisa. She will also be very grateful that you took this time to post onto the Patient Opinion website.

We are very proud of our staff at NHS Dumfries and Galloway and Louisa gets particularly good feedback!

Best wishes

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