"My experince was satisfactory"

About: Telford referral and quality service (TRAQS)

(as the patient),

My experience was satisfactory, the only down side was that I was advised to arrive ten minutes prior to my appointment time. On arriving, along with several others patients, I found that the outer patients entry door was locked!

We stood around until a member of staff arrived who directed us to another entrance.

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Response from Sharon Clennell, NHS Telford and Wrekin CCG – TRAQS Operations Manager, TRAQS, NHS Telford and Wrekin CCG

Apologies for the delay in responding, on behalf of TRAQS thank you for taking the time to post your comment. I hope you felt that the booking of your appointment and the choices available were to your satisfaction.

Once again thanks for your feedback.

kind regards,

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