"Descusted and never going back to that hospital..."

About: Basildon University Hospital

What I liked

1) The triage nurse was really reasoning and welcoming

2) When I first saw the doctor they were really good telling me what they were going to do and they extabished my trust

What could be improved

1) The staff knowing what they were doing

2) Not to put a patient in the waiting room struggling to breath

3) For the doctor to tell me about my problems that they flagged up

4) some staff not to have a disgusting attitude towards people

Anything else?

Next time if I need to go back into hospital I will be requesting or going to an other local hospital my only little bit of trust in Basildon hospital has gone.

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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