"Caring"

About: Bradford Royal Infirmary

What I liked

I had my First baby here and found the treatment so good that even though I now technically fall under Leeds area of care I have requested to have my second child here (especially considering the experiences of my friends and relatives at leeds were so poor).

Unfortunately things didn't go exactly to plan (as they rarely do when you are having a baby) and I ended up having to have a c -section with my first due to teh way he was positioned but everything went well and I had no further complications. I crossed over from one midwife to another as shift changes took place but found both midwives to be really reassuring and helpful and I always knew what was going on. They handed over really well to each other and to my surprise the first midwife came up to visit us and make sure we were doing well when she came back on shift which I thought was lovely.

What could be improved

The only little thing that could have been improved was the way the ward rounds are done with the medication (after delivery) as on some occassions I was receiving my medication a little later than I was prescribed it and I felt I really needed it by time I got it but had to wait a while before it kicked in.

Story from NHS Choices

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Responses

Response from Bradford Royal Infirmary

Hello, first of please I do apologise that you did not get a response at the time. This was due to a technical problem which meant some posts were not appearing in our feed. We only became aware of this very recently and are working with NHS Choices to put this right. Thank you for the time and effort you put into sending us your feedback, and I am pleased you felt you had such good care from our Maternity Services that you chose to come back to us for your second child - that is a real mark of satisfaction.

We do take on board what you say about your medication and will pass this onto the staff.

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