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Awful with ridiculous waiting times

Story from nhs.uk

"Awful with ridiculous waiting times"

About: Newark Hospital

What I liked

The Consultant

What could be improved

Reduced waiting

Nurse friendliness

Anything else?

At out patients - Long waiting times, as I write this I have been waiting over an hour past my

Appointment time, no info on if I will be in soon, I have not even been acknowledged

By staff yet, I have been here a few times before all of which have resulted in massive waiting

Times, the system is a joke and a waste of the publics valuable time

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Responses

Response from Newark Hospital 11 years ago
Newark Hospital

Submitted on 31/07/2012 at 15:03
Published on nhs.uk on 05/09/2012 at 21:00

Dear Sir or Madam,

Thank you for contacting the Patient Advice and Liaison Service at Newark Hospital through the NHS Choices website. We would really like to talk to you direct if possible, would you please be kind enough to either call us on 01636 - 685692, by e-mail – Pals.nwk@sfh-tr.nhs.uk or send us a contact telephone number and we will call you as soon as we can.

In the meantime I have forwarded your comments to the Hospital Manager and the Out Patients Manager for their action.

I hope the above information is helpful and informative and has addressed your (concerns/query) but we would be very happy to discuss this further with you if required.

Kind regards

Patient Advice and Liaison Service Team

Customer Services Department

Newark Hospital

Sherwood Forest Hospitals NHS Foundation Trust

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