"Absolutely disgusted in the treatment of a mother..."

About: Horton General Hospital

What I liked


What could be improved

The staff could have worked harder to ensure my 22month old son was seen sooner than 4 hours.

Anything else?

This Accident and Emergency department needs to get it's priorities right and also work on it's people approach.

Story from NHS Choices

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Response from Horton General Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2012 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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