"an absolute waste of time"

About: Royal Stoke University Hospital

What I liked

what i liked about my voyage of discovery...nothing..

What could be improved

Everything....this unit is primarily contactable via an answer phone,this makes conversations either very long or potentially impossible. I guess this is the way forward for a progressive hospital moving into this new century with all the most modern systems.( such a shame it doesn't work..)

Anything else?

why bother.......... I am aware this unit will soon be moving into the newly built hospital I will probably won't be able to find anyone anyway...( before anyone says anything I visited the new hospital through the main reception area got directions which were wrong spent 20 minutes trying to find a way out resulting in my departure from the building through the ambulance bay..)

Story from NHS Choices

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